Privacy Policy

Last updated: June 1, 2023

Mind Ease Therapy (referred to as “us,” “we,” or “our” in this privacy policy) is committed to protecting your privacy. This policy sets out the types of information we collect, how we use it, and the measures we take to protect your privacy when you use our website, mindeasetherapy.ca, and any of our services (collectively referred to as “Services”).

Please read this policy carefully. By using our Services, you are acknowledging and accepting the practices outlined in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Information We Collect

We collect personal information in two ways:

1. Information you give us: This includes any information that you provide to us directly, such as when you create an account, request services, complete forms, or communicate with us. This information may include your name, email address, phone number, payment information, and any other information you choose to provide.
2. Information we collect automatically: When you use our Services, we may automatically collect information about your usage and browsing habits. We collect data about your device and the network you use to connect to our Services, your IP address, and information about the pages you visit and how you interact with our Services.

How We Use Your Information

We use the information we collect for several purposes:

• Providing and managing your access to our Services
• Personalizing and enhancing your experience
• Responding to your inquiries and comments
• Providing customer service and support
• Processing transactions related to our Services
• Improving our Services and developing new services
• Sending newsletters, marketing messages, and information about new features or services, if you have opted to receive these
• Meeting legal and regulatory requirements

How We Protect Your Information

We are committed to ensuring the security of your personal information. We use various security measures to protect your information, including encryption, secure servers, and firewalls. However, please note that no method of electronic transmission or storage is 100% secure.

Sharing Your Information

We do not sell or share your personal information with third-party marketers or unaffiliated companies for their promotional purposes. We may share your information:

• With service providers who assist us in our business operations
• If required to do so by law or if we believe it is necessary to comply with legal obligations
• To protect and defend our rights or property or the safety of our users or the public

Your Choices

You may opt-out of receiving promotional emails from us by following the instructions in those emails. If you opt-out, we may still send you non-promotional emails, such as emails about your account or our ongoing business relationship.

You may also have rights under applicable laws to access, correct, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us at diana.freitas@mindeasetherapy.ca.

Updates to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and change the date at the top of the policy. Your continued use of our Services after the effective date of the Privacy Policy means that you accept the updated policy.

Contact Us

If you have any questions or comments about this policy or your information, please contact us at diana.freitas@mindeasetherapy.ca.

Thank you for choosing Mind Ease Therapy.